Library Day in the Life Round 6

Library Day in the LifeI’m the Evening Technical and Public Services Librarian at the Miller Library at Keystone College, a private, co~educational college in La Plume, Pennsylvania.  Founded in 1868, Keystone College was the first institution of higher learning in Northeast Pennsylvania.

I’ve worked here for about 4 months now and I really do enjoy it.  The staff is small, only 6 people, so there are a lot of opportunities to spread our wings and be creative with providing services for our students.  Right now my major projects involve getting our students connected with us through Facebook and Twitter.

I think the biggest stumbling block may be advertising.  Even though we have a board with our Twitter ID and Facebook address on them, I don’t think the students are paying that much attention to it.  We’re hoping, at some point, to start providing reference service to our students through those services.  I think it’d be an awesome way to help students on days when the library is closed due to inclement weather.  Is your library on Facebook or Twitter?  How did you get your students, faculty and staff engaged?

Another fun project that I’m working on is creating custom 404 Error pages for the library. I got the idea from Stephen Abram who suggested customized 404 Error pages as a way of redirecting the lost back to the library.  Does your library have a cool 404 Error page?

One of the cool things about our library is that we don’t just provide services for the students, but we provide services for the general public as well.  In conjunction with the Lackawanna County Library System, we provide books, movies, music, etc for members of the general public.  There are several little people aka children who come in with their parents on a regular basis and they like telling me about the books they’ve read or the movies they’ve seen.  I love seeing their little faces light up.

Highlight of the Day:  A student came up to the desk and asked if we schedule one~on~one tours of the library for students, I told her that I didn’t know the “official” answer to that question but I’d be more than happy to show her around.  So after her tutoring session, I took her on a walk thru of the library and showed her where everything’s located, how to use the online catalog (OPAC), printers, etc.  As we were walking she told me that she was just returning to school after a long absence and was a little nervous about the modern updates in the library.  I told her about my own encounter with the library when I was a returning student and explained to her that we are here to help.  The student smiled, thanked me and told me that she’s glad she met me because I made her feel more comfortable with the library.  I found out at the end of our conversation that she is the niece of a former co~worker of mine.  Such a small world!

Lesson:  Sometimes it’s OK to step outside of your “official” job responsibilities because you never know what may be going on an individual’s life and how a kind word or a good deed can help ease their fears.  What lesson did you learn today?

The Library Day in the Life Project is hosted by Bobbi at Librarian by Day.  For more information about the jobs of librarians and the way that libraries impact your communities, please check out the Library Day in the Life on Facebook, Flickr and Twitter.

I will not be blogging for Library Day in the Life for the rest of the week but I will be posting on Flickr and Twitter.

  • Megan @ Faith Like Mustard

    I’ve gotta tell you, all of your day-in-the-life library tweets lately have been making me homesick for the library. 🙁 Someday soon, I will return…someday soon! 🙂

    • MEgan, I always tell people that I’m one of the blessed few who gets paid to do something they truly enjoy. I love being a librarian. I can’t wait for you to join us in the Library Day in the Life Project!

  • Pingback: Living Outside the Stacks » Loose Threads and Other Random Thoughts()

  • Jen

    Hi! It’s nice this library day in the life project connects librarians too!

    I just had a comment re Twitter. Maybe you’re already doing it, but if not, what I did at my last library was set up a feed for a Twitter search on my institution. Every couple of days I’d scroll through it and if there was something library related or a question we’d normally answer in the library, I’d @ the poster with a reply then. I found I gathered a few followers that way and then of course their RTs of the library tweets would spread even more. I also found followers seemed to be interested not just in simple library tweets pushing announcements of hours or new resources, but they liked links to general news on libraries, books, academia and reading.

    • Jen, thank you for the suggestion. I’ve followed your tips and hope this helps. It’d be nice to be able to show the powers that be that Twitter and Facebook are great (free) outreach tools for our library.

  • Dawn

    Our library staff is also quite small, which means we always have opportunities to be creative and to learn new stuff. We also get to know our users well. I totally love that you took the time to give a one-on-one tour to your patron!

    • Dawn, that’s the thing about small library staffs, they can be a challenge or a curse, I prefer to think of ours as a challenge and go with the flow. Taking the student on the tour was great because it gave me the chance to see the library through someone else’s eyes and gave me a look into our strengths and weaknesses.

  • Greta

    Love that you love your job and being a librarian! It sounds like something that is up my alley too!
    Great that you’re so interested in helping! Thanks for sharing!
    Greta recently posted…Mamavation Monday January 24- 2011My Profile

    • Greta, I totally understand and love that I’ve been blessed to be able to do something that I truly enjoy.

  • I agree sometimes people need more than just someone to talk t, but someone they can relate to.
    Jessica @That Tech Chick recently posted…Merging Technology With FashionMy Profile

    • I always try to make library patrons feel at ease when I’m helping them, especially when they say “I have a dumb question” most of the time, it’s just embarrassment. If they know I’ve been there, it relaxes them and makes the learning process so much easier.

  • Great post! I am what you call a library groupie. I have always loved books and my first job was actually as a library page. It’s a shame that our society does not fully recognize the importance of our library systems (public, private, academic…). Indeed librarians and library staff are an integral part of our communities. My community’s library system offers tutoring, job search services and much, much more. Please continue your voice of advocacy–someone is listening!

    • Louiseza, I love that ~ “library groupie” ~ that is fabulous! I love hearing that people appreciate the services offered by their libraries, I just wish that the powers that be would listen, support and encourage library use. This economy is a double~edged sword, on the one hand “free” services are needed but on the other hand the money needed to keep these services free are not available. *sigh*

Living Outside the Stacks is using WP-Gravatar

Content Protected Using Blog Protector By: PcDrome.